FAQ's

Q. Is Cash on Delivery (COD) available?
A. Yes, we offer COD at most serviceable locations in India.

Q. How long will it take for my order to arrive?
A. Orders are usually delivered within 3 to 8 business days. Delivery times may vary depending on product availability and location.

Q. Is shipping free?
A. Yes, shipping is free across India.

Q. Will I receive a tracking number?
A. Yes, an AWB tracking number will be shared with you within 1 to 2 business days after your order is placed. You can use this number to track your order on our Tracking Page.

Q. Who can I contact if I have an issue with my order?
A. You can reach us at support@pickstaa.in

Q. Do you offer refunds or returns?
A. Yes, we have a simple 5-day return and refund policy. If your product is damaged or defective, please contact us with your order details, and our team will assist you.

Q. How can I pay for my order?
A. We accept all major Credit Cards, Debit Cards, UPI, Net Banking, and Cash on Delivery (where available).

Q. Is checkout safe and secure?
A. Yes, all transactions are processed securely through trusted payment gateways to ensure your data remains protected.

Q. How do I cancel my order?
A. To cancel your order, please contact us at support@pickstaa.in within 12 hours of placing the order.